Refund policy

Thank you for shopping with us. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

You have 14 days from the date you received your item to request a return.

To be eligible for a return, the item must:

  • Be unused and in the same condition that you received it

  • Be in the original packaging

  • Include all tags, accessories, and documentation

  • Be accompanied by a receipt or proof of purchase

2. Return Process

To initiate a return, reach out to us by filling out the contact form in the contact section of our website.

Once your return request is approved, you will receive instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item was defective or incorrect.

3. Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within [5–10 business days].

4. Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you need to exchange an item, contact us at with your order details and photos of the product.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery. We may request photos or videos to verify the issue.

Once confirmed, we will arrange a replacement or full refund.