Shipping policy
Thank you for shopping with us. Below you will find information about our shipping process, delivery times, and shipping costs.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays. During high-volume periods (such as sales or holidays), processing times may be slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
2. Shipping Rates & Delivery Times
Shipping charges and delivery times depend on your location and the shipping method selected at checkout.
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
Shipping fees will be calculated and displayed at checkout before payment is completed.
3. International Shipping
We do not offer international shipping at this time.
4. Order Tracking
After your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through the carrier’s website.
5. Delayed or Lost Packages
While we work with reliable shipping carriers, delays may occasionally occur due to:
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Weather conditions
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Customs processing
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High shipping volume
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Carrier delays
If your order has not arrived within the estimated delivery time, please contact our support team for assistance.
6. Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice a mistake, contact us immediately and we will try to correct it before the order ships.
7. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can assist you.
8. Contact Us
If you have any questions about shipping, please fill out the form in the contact section of this website.